Free ebook

Streamline communication and empower your Customer Service

Artificial intelligence in chatbots is crucial to ensuring high-quality experiences and enabling growth. Through five customer stories, discover the key benefits of using AI Chat for your business.

Use AI Chat to empower your Customer Service.

Discover the five key benefits of using AI Chat for your online business – through inspirational customer stories.

Hear how Customer satisfaction can increase to 96% with an AI chatbot

The Swedish high-end fashion brand Tiger of Sweden is selling online to more than 30 countries worldwide.

Gain an extra assistant during Peak Season

With the new Conversational AI chatbot, The Fragrance Shop was able to handle more than 10,000 customer-inquiries.

Conversational AI technology brings a digital twin to life

Learn how Interflora implemented a hands-on digital twin. They gathered existing knowledge from their customer and sales teams.

You are in good company

Tiger Of SwedenNadin Kempel Sigh Customer Care Manager

"We need a chatbot because it helps us to be available to our customers 24 hours a day. I would recommend anyone to sign up to Certainly"

SikSilkAna Etxebarria Customer Experience Officer

"I would highlight the ease of communication with your engineers when helping during the development and the fast responses Certainly have always provided."

Still want to know more about Conversational Commerce?

By using Certainly, you will be taking advantage of one of the most revolutionary and advanced technology to guide your customers through your e-commerce.