Certainly x ChatGPT: the future of ecommerce support
Free yourself from repetitive tickets with an AI chatbot using Certainly & OpenAI.
EARLY ACCESS
Meet your new best support agent, powered by Certainly & OpenAI
Supercharge your customer service with a brand specific version of ChatGPT, trained on your support guidelines, integrated with your tech stack, & built on the Certainly Chatbot Platform.
Superfast time-to-value
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Create a support bot in minutes which generates explainable, brand compliant responses
Humanlike interactions
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Boost CSAT and brand engagement with engaging answers to any question
The #1 chatbot platform designed for ecommerce support
Customer service at scale. Take the heat off your Customer Support team & give them the time to focus on the conversations that require a human touch.
Built for ecommerce
Smoothly integrates with Shopify & a large database of ecommerce content
Fits into your tech stack
Native integrations to your helpdesk,
CRM, and support channels
Templated flows
Premade content for 90% of the most
common customer queries
One-click multilingual
Chat with customers in their preferred
language out-of-the-box
Fits into your tech stack
Native integrations to your helpdesk, CRM, and support channels
Templated flows
Premade content for 90% of the most common customer queries
Built for ecommerce
Smoothly integrates with Shopify & a large database of ecommerce content
One-click multilingual
Chat with customers in their preferred language out-of-the-box
Certainly is trusted by leading ecommerce brands around the globe
50%
tickets solved without human touch
4x
increase in customer service
efficiency
100+
languages supported
“Having half our tickets resolved automatically has made a huge difference to the Customer Service team!“