Certainly x ChatGPT: the future of ecommerce support

Free yourself from repetitive tickets with an AI chatbot using Certainly & OpenAI.

Meet your new best support agent, powered by Certainly & OpenAI

Supercharge your customer service with a brand specific version of ChatGPT, trained on your support guidelines, integrated with your tech stack, & built on the Certainly Chatbot Platform.

Superfast time-to-value

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Create a support bot in minutes which generates explainable, brand compliant responses

Humanlike interactions

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Boost CSAT and brand engagement with engaging answers to any question

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The #1 chatbot platform designed for ecommerce support

Customer service at scale. Take the heat off your Customer Support team & give them the time to focus on the conversations that require a human touch.

Built for ecommerce

Smoothly integrates with Shopify & a large database of ecommerce content

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Fits into your tech stack

Native integrations to your helpdesk, CRM, and support channels

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Templated flows

Premade content for 90% of the most common customer queries

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One-click multilingual

Chat with customers in their preferred language out-of-the-box

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Certainly is trusted by leading ecommerce brands around the globe

tickets solved without human touch


increase in customer service efficiency


languages supported

“Having half our tickets resolved automatically has made a huge difference to the Customer Service team!“

Lucy Greenwood
CEO & Founder, Lucy & Yak
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Join the future of support. Sign up today!