Zendesk x Certainly Roundtable

Transforming Ecommerce Customer Experience

September 28, 2022
14:30-16:00 BST
Gallery Room, ExCeL London

Certainly and Zendesk are partnering up for this Roundtable, where Tim Sheard (Director of Tech Alliances, Sunshine Conversations and Messaging at Zendesk) and Theo Sargison (Senior Consultant at Certainly) will share insights on how to enable messaging as your new e-commerce channel and how to leverage conversational data to create personalization at scale.

Host

Certainly.io is an AI Chatbot building SaaS platform for retail and e-commerce. Ecommerce corner is an online webinar for customer service insights.
Marie-Claire Silfer
Account Executive, Certainly

Speakers

Certainly is an AI-driven Chatbots building solution for retail brands and eCommerce. E-commerce corner is an online webinar for customer success insights.
Tim Sheard
Director, Tech Alliances, Sunshine Conversations and Messaging at Zendesk
Certainly is an AI-powered Chat bot building solution for retail and fashion brands and online shops. eCommerce corner is an online webinar for customer care insights.
Theo Sargison
Senior Consultant at Certainly
Edoardo Abate
Lead Sales Engineer, Certainly

What’s on the agenda

This will be an immersive, open conversation with a live Q&A session, so get ready to learn and have your questions answered! The focus of the session:

Theo Sargison: How to leverage conversational data to create personalization at scale
Tim Sheard: How to enable messaging as your new e-commerce channel
Roundtable + Q&A
Networking coffee break
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Next webinar

Learn how 2 leading fashion brands have scaled their support and increased their sales on peak seasons with their Conversational AI Chatbots.

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